late.policy

  • please contact me at your earlisest convenience if you are running late so i can plan accordingly: 310.853.2152

  • it may be necessary to deduct the minutes you are late from your appointment time in order to respect appointment times of guests following your appointment.

  • if you are more than 15 minutes late for your scheduled appointment you may be required to reschedule your appointment.

cancellation.policy

  • if you need to cancel your appointment i require a minimum of 24 hours notification. if you do not give a minimum of 24 hours notification i may require a 30% deposit of the total of your next appointment therapy.

no-show.policy

  • if you are a no show for your appointment, i may require a 50% deposit for your next scheduled therapy.

  • if you no show a 2nd time a full prepayment of your next scheduled therapy will be required.

deposits

  • all deposits are non-refundable

  • all deposits will be deducted from your treatment total upon completion of therapy

  • deposits made to secure an appointment may be surrendered to caitlin cimino for a no show or a cancellation outside of the guidelines.


All appointments are booked with a credit card number.