caitlin cimino does not accept returns on any items. all sales are final.
custom pieces may not be exchanged.
all other items may not be exchanged under any circumstance after 14 days of purchased date. the item is to be in original condition and must not have been worn or washed.
if damage occurs to your piece please email email@example.com and include a photo of the damage, a description of the damage along with your name and contact information. all repairs are subject to shipping charges and fees. we reserve the right to deny unreasonable repairs and exchanges.